Effective Date: July 28, 2025
Woods Maintenance Services (“we,” “us,” or “our”) values your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, www.wmsla.com, and interact with us through contact forms or live chat. By accessing or using the site, you agree to the terms of this Privacy Policy.
If you do not agree with the terms of this Privacy Policy, please do not access the site.
1. Information We Collect
We may collect and process the following categories of personal information:
Personally Identifiable Information (PII)
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Full name
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Email address
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Phone number
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Company name or related business information
This information is collected directly from you when you:
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Submit information via our contact forms
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Use our live chat feature
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Otherwise voluntarily provide your information to us
Automatically Collected Data
When you visit our website, we may collect certain non-personally identifiable information automatically, including:
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IP address
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Browser type and version
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Device type
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Pages visited
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Time spent on pages
This information is collected via tools such as Google Analytics and Google Search Console for website performance and analytics purposes.
2. How We Use Your Information
We may use the information we collect from you for the following purposes:
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To respond to inquiries and provide customer support
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To deliver requested quotes or service information
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To understand customer interests and improve our services
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To maintain and improve website functionality and performance
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To comply with applicable laws and regulations
3. Legal Bases for Processing (If Applicable)
Where required by law (e.g., under the California Consumer Privacy Act “CCPA”), we process your personal information based on one or more of the following legal grounds:
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Consent – You have given us permission to process your data.
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Contract – Processing is necessary to fulfill a service you requested.
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Legitimate Interest – We have a legitimate business interest in using your data in ways that are reasonable and do not override your rights.
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Legal Obligation – Compliance with a legal requirement.
4. Disclosure of Your Information
We do not sell or rent your personal information to third parties. However, we may disclose information to third parties in the following circumstances:
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Service Providers: We may share information with trusted third-party service providers that assist in website operation, analytics, or customer communication. This includes Google Analytics and Google Search Console.
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Legal Requirements: If required by law or legal process, we may disclose your personal information to relevant authorities.
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Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
5. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable law. After that period, your data will be securely deleted or anonymized.
6. Data Security
We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. These include but are not limited to:
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Limiting access to authorized personnel only
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Secured storage environments
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Regular security reviews and updates
While we take reasonable precautions, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
7. Your Rights and Choices
Depending on your location, you may have certain rights under data protection laws, including:
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The right to access and review the personal data we hold about you
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The right to request correction or deletion of your data
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The right to object to or restrict certain processing activities
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The right to withdraw consent, where applicable
To exercise any of these rights, please email your request to:
request@wmsla.com
We will respond to all legitimate requests within a reasonable timeframe.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website and to understand usage behavior. Cookies may be set by us or by third-party providers (such as Google).
You can manage or disable cookies through your browser settings. However, some site features may not function properly if cookies are disabled.
9. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policies of any third-party sites you visit.
10. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child under 13, we will take steps to delete such data promptly.
11. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting to the website. The “Effective Date” at the top of this page will indicate the most recent revision.
We encourage you to review this Privacy Policy periodically for any updates.
12. Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or our data practices, please contact us at:
Woods Maintenance Services
7250 Coldwater Canyon Ave
North Hollywood, CA 91605
request@wmsla.com